eCommerce / Internet

Internet Business Tutorial

IT Professional Job Opportunities

The advance of computer technology has spawned a new class of worker: the Information Technology (IT) professional.

Trained and certified compu
ting experts in dozens of specialties are required to run all aspects of businesses’ internal and external networked communications. As an Internet business owner, you need to determine which IT functions you need and the type of professionals best-suited for these jobs.

Each business is different, so a job role considered crucial at one company may be considered nonexistent at another. Here are basic, generalized job descriptions for some categories of IT professionals to help you determine your hiring and contracting needs.

Analysts-Analysts evaluate different aspects of an IT operation, depending upon their role. Programmer analysts test and evaluate software applications so they achieve business requirements. Business systems analysts develop and implement business, financial and operations systems that align with business requirements. System analysts (or network analysts) test and evaluate internal and external networks.

Business development manager-A business development manager (or marketing manager) is responsible for managing sales, marketing and product development to achieve a business’s objectives.

Database administrator-A database administrator (or database architect) develops policies and measures that ensure the integrity and security of the company’s databases, which may contain a huge array of information, including data on customers.

Hardware engineer-A hardware engineer (or hardware architect) is responsible for the design, development, testing and implementation of hardware systems.

Help Desk professionals-Help Desk professionals are technicians who help users solve technical problems with software, hardware, networks or other aspects of digital communications.

Information systems technician-An information systems technician (or specialist) is responsible for the continued functioning of all computer systems, including repair, replacement and troubleshooting.

Programmers-Responsibilities of a programmer (or software engineer or application developer) include writing, coding, modifying, testing and analyzing the performance of software programs. When creating new programs, a programmer is involved in all stages of production and is responsible for fixing software errors as needed once a program is operational.

Security administrator-A security administrator (or security engineer or security architect) is responsible for protecting a business’s networks by developing systems designed to detect intrusion through the development of firewalls, secure remote access, encryption, secure virtual personal networks (VPNs) and other security messages. IT security professionals often have a CISSP certification (Certified Information System Security Professional).

Systems administrator-A systems administrator (or systems engineer or operations administrator/engineer) is responsible for internal computer software systems and networks and troubleshooting software and network connectivity issues.

Webmaster-A webmaster is responsible for managing many aspects of a business’s website, including oversight and administration of its design and content, ongoing development, security, network administration, and the creation of applications, particularly in the Java language. Some webmasters have a certification called Certified Internet Webmaster (CIW).

Web developer-A Web developer (or Web application developer) designs and implements software for websites and fixes errors as needed. Many web developers specialize in specific computer languages, such as C++, HTML, JavaScript, and CGI.

Microsoft Certified Systems Engineer (MCSE)-A Microsoft Certified Systems Engineer is a specialist in the design and implementation of Microsoft Windows operating systems and the Microsoft Windows Server System.

Chief information officer (CIO)-A chief information officer is responsible for the management of a business’s entire IT structure and the management of employees.


You have completed’s free Internet Business tutorial. In this tutorial, you learned about Internet software, hardware, protocols, services, search engines, email, marketing your business, and IT jobs.