Course Overview
The A+ Hardware Service Technician exam will cover in detail the different hardware components and peripheral components you may experience in a normal technician’s daily job. Though you may have extensive experience with troubleshooting computer problems or issues, there are many “details” that the exam covers which you may not have experienced yet or may need to refresh your knowledge on.
This courses will give a detailed look into the upgrading, troubleshooting and preventative maintenance of a computer system.
Throughout the exam you may see icons which indicate something you need to know for the exam or something from the author’s life experience:
When you see this icon, study the topic thoroughly, there is material in this section with specific questions on the exam.
Indicates an example from the Author’s experience in the IT world.
Course Outline
I. Introduction to the Upgrading, Troubleshooting, and Preventative Maintenance
Section 1
II. The Troubleshooting Process
III. POST
Section 1 Review
Section 2
IV. A MultiMeter
V. The Ammeter, Voltmeter, and Ohmmeter
Section 2 Review
Section 3
VI. Cleaning Compounds
VII. Power Problems
VIII. The UPS
Section 3 Review
Section 4
IX. Upgrading a PC
X. Upgrading Memory
XI. Upgrading the Hard Drive
XII. Upgrading the CPU
XIII. Upgrading the BIOS
XIV. Upgrading the Laptop Battery & Hard Drive
XV. Adding PCMCIA Cards
XVI. Adding a Docking Station
XVII. Upgrading Laptop Memory=
Section 4 Review