A+ Certification: Part 4 – Hardware: Networking and Printers

Course Overview

The A+ Hardware Service Technician exam will cover in detail the different hardware components and peripheral components you may experience in a normal technician’s daily job. Though you may have extensive experience with troubleshooting computer problems or issues, there are many “details” that the exam covers which you may not have experienced yet or may need to refresh your knowledge on.

This courses will give a detailed look into the networking and printers. Throughout the course, you may be stopped at different points to be given a “pop” quiz about details in the section you have just learned. You can skip these quizzes and return to them later if you wish to continue studying.

Throughout the exam you may see icons which indicate something you need to know for the exam or something from the author’s life experience:


When you see this icon, study the topic thoroughly, there is material in this section with specific questions on the exam.

Indicates an example from the Author’s experience in the IT world.

Course Outline

I. Introduction to the Networking and Printers Course

Section 1

II. Types of Printers

III. Laser Printers

IV. The Laser Printing Process

V. Laser Printer Preventative Maintenance

VI. Inkjet Printers

VII. Dot Matrix Printers

VIII. Printer Connections

Section 1 Review

Section 2

IX. What is a Network?

X. Protocols

XI. Network Cables

XII. Network Equipment

XIII. Types of Network Cards

XIV. Duplex

Section 2 Review

Section 3

XV. Network Topologies

XVI. Increasing Bandwidth

XVII. Computer Port Identification

XVIII. Network Problems

Section 3 Review

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